Terms and conditions

Covid-19 Policy

In the event that a cancellation is made, then a Cancellation Charge is payable depending on the number of days before the Holiday start date the Cancellation Notice is received in writing by Rye Bank Adventures.

You are strongly recommended to take out your own travel insurance for your UK holiday which covers booking cancellations – policies covering Covid 19 are now available and this should be part of your cover. This will give you the peace of mind that you will get your money back if you need to cancel your holiday at almost the last minute. If you choose not to insure then you accept responsibility for any loss that you may incur due to your cancellation.

The Cancellation Charge due is set out below: Number of days before Holiday start date that notification is received – amount payable:

0-28 days- 100% of the rental cost of the holiday

29-56 days- 50% of the rental cost of the holiday

57-days or more- 15% of the rental cost of the holiday

If we are able to re-let the dates which you had booked, then we may be able to make a partial refund of your deposit and rental payment(s), less any expenses incurred e.g. if the final letting price was discounted or only some of the days are re-let, and a 15% (of the rental cost of the Holiday) administration fee. We ask that you give us as much notice as possible about your cancellation.

In the event that the UK Government has not permitted our holiday accommodation to be open due to a COVID outbreak, or the Guest is not permitted to travel to the accommodation due to Government lockdown or tier restrictions, for the arrival date of your Holiday, then we would attempt to transfer your dates (subject to availability, and the amount paid for your holiday will be transferred. Alternatively, a refund will be offered